Tuning in…
Tuning in…
Desert Island Discs
Presented by Kirsty Young
Entrepreneur who built a multimillion-pound haulage business and became a star on Dragon's Den.
Eight records
Because it was in the 80s, it was my era. I was foot loose, fancy free, I was stunning, I was blonde, I was tall, I was slim, I had the world at my feet, I was travelling with my job, I had a TR7 sports car with the Union Jack all over it, I was the girl of outtown.
It's fond memories, happy times. I was caught in my first husband, Malcolm, and he was in a band, and he always used to play the intro into Bohemian Rhapsody on his guitar for me. And both of us just thought that it was so futuristic for the time. And I just love that music.
Every Sunday morning we woke up as kids to this record blaring out, and that was my dad's way of he cooked breakfast for us all every Sunday morning. And it was the full English works, you know. And um ... I think, you know, it was so apt for my dad. It was his favourite song because everything he did, he did his way.
on the way back up the motorway we used to play Pearl's a Singer and we'd both be trolleying down the motorway, singing at the top of our voices.
You Raise Me UpFavourite
I had this song played at my mum's funeral and. If you listen to the words, I think you'll understand why I love my mum, and she was my best friend and my mum, and I spoke to her every day until the day she died. ... I feel quite choked actually because um it epitomizes what my mum did for me. And I don't think she ever got to grips. She was kind of in awe of her own daughter and what I'd achieved. And I didn't like that feeling. And I I could never manage to convey to her that I've just done it because I had to do it.
I Will Always Love You reminds me of Mev's dad. We used to go into the woods and, you know, take some charcoal with us and have a barbecue in the woods, just take a tape recorder with us and sit and listen to music. And I Will Always Love You is what he always used to sing to me.
Simply because I'd got over the cash flow problems with Pallix and I wasn't then scrambling around to put a meal on the table and going home at Christmas with eleven pence in my pocket. And I was beginning to start to relax and chill and just enjoy my life a little bit.
And when my son was a baby, the only way I could quieten him was put this music on top blast, and he'd be rocking in the back seat of his little baby chair, you know. All the way from, you know, London to Bolton, we'd be listening to the same song, The Gambler. And I used to say, Can we turn it off now, Mev, and have something else? No, mummy, turn the gambler on, mummy.
The keepsakes
The luxury
In conversation
Presenter asks
Have the trappings of success—the homes, the jewellery—brought you happiness?
Money certainly has not brought me happiness at all. In fact, the only real time in my life I've appreciated money is when I had a stroke and I needed twenty four hour care round the clock and I could afford to pay for it. That's when I appreciated the fact that I got money. When you think about it, everything's on loan to us. We're here for a given period of time. I believe in putting as much back as I possibly can. I want to leave a legacy, and I'd like that legacy to say she gave as much as she got.
Presenter asks
You once said there is no such thing as the glass ceiling. A lot of women find that hard to imagine. Is it true?
It's mythical, there is no glass ceiling, and a manicured fist will smash it just as easily as a male fist.
The recording
Timestamps play the recording from that turn
Presenter
Hello, I'm Kirsty Young. Thank you for downloading this podcast of Desert Island Discs from BBC Radio 4. For rights reasons the music choices are shorter than in the radio broadcast.
Presenter
For more information about the programme, please visit bbc.co.uk/slash radio four.
Presenter
My castaway this week is the businesswoman Hilary De Vay, the very incarnation of the entrepreneurial spirit. She's built from scratch a haulage business with almost eight thousand employees and an annual turnover of a hundred million pounds.
Presenter
The T V show Dragon's Den has made her a star, but the real drama of her life has happened off camera. Married and divorced three times, her only child has battled heroin addiction, and she herself fought back from a severe stroke that nearly killed her. All this, and she still has time to look like she's walked straight off the set of Dynasty. Blood-red nails, killer shoulder pads, and enough bling to make Alexis Carrington fume with jealousy. She says that people say you have to be ruthless to succeed in business, but I think that's rubbish. Well, Hilary, you don't exactly come across as a soft-hearted walkover yourself. You have to be pretty tough.
Hilary Devey
No, I think what I've learned to do over the years is to take the compassion out of business decisions and then put compassion back in once I've made them.
Presenter
Rice.
Hilary Devey
I don't believe you have to be ruthless to get to the top. I think you've got to be understanding, be empathetic, and it doesn't stop you having a heart and feeling sorry for people. But if you have to deliver bad news, then I'm sorry, you've got to deliver bad news.
Presenter
And what about for you personally, uh the trappings of success, the six homes around the world, the the you know, the the beautiful jewellery. I imagine it's brought you a a degree of happiness, has it?
Hilary Devey
Money certainly has not brought me happiness at all. In fact, the only real time in my life I've appreciated money is when I had a stroke and I needed twenty four hour care round the clock and I could afford to pay for it. That's when I appreciated the fact that I got money. When you think about it, everything's on loan to us. We're here for a given period of time. I believe in putting as much back as I possibly can. I want to leave a legacy, and I'd like that legacy to say she gave as much as she got.
Presenter
You've won just about every business award going Entrepreneur of the Year, Business Woman of the Year. There must have been plenty sacrifices along the way to have done that one.
Hilary Devey
Huge amount of sacrifices, and I don't think people realize that. My mother used to say to me, Have you heard about such a thing? or you know, and I'd say, No, she's a good God, Hilary Do you ever know what's going off in the outside world? And I didn't because I was so focused.
Presenter
You once said there is no such thing as the glass ceiling. Now a lot of women will draw breath at that and find it difficult to imagine that's true.
Hilary Devey
It's mythical, there is no glass ceiling, and a manicured fist will smash it just as easily as a male fist.
Presenter
I mentioned in the introduction that this um horrific stroke you had. That was back in two thousand nine. That must have been a signal that your lifestyle in terms of you know the the stress and I don't know if you're still a smoker, but you were a smoker that
Hilary Devey
I am a smell cat.
Presenter
Still, are you
Hilary Devey
Um Yeah.
Presenter
Some fortune
Hilary Devey
The doctors must be tearing their hair out at the house. And I guess I've never up until recently considered actually stopping. So I think over the next few months I will be testing my willpower.
Presenter
There is a refusal among entrepreneurs to to face up to what most people would call reality. You know, they they do sort of battle on through. Do you think that was part of you refusing to face up?
Hilary Devey
I think that's in my makeup to think tomorrow's another day. Tell me about your first piece of music then. Why have you chosen it? Well, my first piece of music is Thriller.
Hilary Devey
And why do you like this? Because it was in the 80s, it was my era. I was foot loose, fancy free, I was stunning, I was blonde, I was tall, I was slim, I had the world at my feet, I was travelling with my job, I had a TR7 sports car with the Union Jack all over it, I was the girl of outtown.
Speaker 3
It's supposed to midnight, and something evil's lurking in the door.
Speaker 3
You see a step that almost touched your heart You try to scream But dare I take the sound before you make it
Speaker 3
You start to freeze And someone looks you right between the eyes
Speaker 3
Uh Your fairy slide
Presenter
That was Michael Jackson and Thriller. So, Hilary Devere, you set up a haulage distribution business in 1996. Can you explain the idea behind Pallex, your company?
Hilary Devey
Yeah.
Presenter
Yeah.
Hilary Devey
It's a very simple concept and simple business model. I had the idea of getting hauliers to collaborate and work together as a hauliers network.
Hilary Devey
What concerned me was the amount of empty running miles on motorways, so i.e. HGV vehicles, a third full, a quarter full, a fifth full. So if I could fill them vehicles, what a metamorphosis this would be to the road haulage industry. Where did your capital come from for that? Well, basically myself, and then I loaned some from friends of mine, which I paid back.
Presenter
And uh how talking amounts then, how much did you need to do?
Hilary Devey
The setup was a hundred and twelve thousand.
Presenter
Um I I'm
Hilary Devey
I sold everything I got, but my
Presenter
Uh
Hilary Devey
And myself, of course, being a lady.
Hilary Devey
Yeah.
Presenter
I'm thinking of a haulage yard. I'm thinking of potholes and I'm thinking of rain and I'm thinking of the way you look right now. And I'm wondering would we ever have found you sort of trailing through a haulage yard in Wellies in a puffer jacket?
Hilary Devey
Profit Jack
Hilary Devey
The first hub I had was a Second World War aircraft hangar in the middle of nowhere with two chemical loos and I shared those two chemical looes with probably fifty lorry drivers and forklift drivers. Needless to say, I learned excellent bladder control. And really it was rat ridden. It had holes in the roof and often I'd be there at three, four in the morning with high-ve coats on and gloves on and wrapped up and so yeah, absolutely.
Presenter
Why did you choose not just a you know a man's world, but an incredibly unglamorous world?
Hilary Devey
Do you know, I fell into logistics, but I think once you're in it, you just can't get out of it.
Presenter
And a man's world, I imagine.
Hilary Devey
It's very, very male-dominated, even today it's ninety-nine point nine percent male-dominated.
Presenter
You're busy making a lot of television programmes now, of course. You're known for these the incredible shoulder pads, especially that white jacket that you wore in Dragon's Den, the huge shoulder pads. And your catchphrase in Dragon's Den was you make my footage. What what does that mean?
Hilary Devey
I guess it's something from what my father used to say to me as a child, you know, Hills, stop it right there, you making my footage. Just behave yourself, or else I'm going to kick you up the button.
Presenter
All right, okay, okay.
Hilary Devey
Let's have your second piece of music then, Hilary. What are we going to hear? The second piece of music is Bohemian Rhapsody. And why why does this mean so much to you? It's fond memories, happy times. I was caught in my first husband, Malcolm, and he was in a band, and he always used to play the intro into Bohemian Rhapsody on his guitar for me. And both of us just thought that it was so futuristic for the time. And I just love that music.
Presenter
Just killed a man.
Presenter
Put a gun against his head.
Presenter
Pulled my trigger, now he's dead Mama
Presenter
Life had just begun.
Presenter
Yeah.
Presenter
Bohemian Rhapsody from Queen there. Um Now you've described your childhood as unusual very unusual, th those are your words. You were born in Bolton in nineteen fifty seven. Um in what way was it very unusual?
Hilary Devey
My childhood was incredibly nomadic because my parents who was in the pub management trade and they were given different pubs to manage and sometimes it could be a day's notice, sometimes it could be a week, sometimes it was a month's. And we just had to fit in. And I never really made kind of friends or had an Alma mater because, you know, I was uprooted and moved and moved and moved and moved. And so the only constants I had was, you know, mum and dad.
Presenter
Yeah.
Presenter
And tell tell me about your mum and dad, how would they met?
Hilary Devey
My mum had gone to Blackpool for a weekend with friends, with girl friends, and met my Dad. My Dad whisked her away to work with him in Northern Ireland.
Hilary Devey
It was only years later my mum found out that my dad was already married with four children.
Presenter
So what happened when your mum found that?
Hilary Devey
Well she left him, I think, initially.
Hilary Devey
And then he went and got a bath.
Presenter
Right.
Hilary Devey
But most definitely my mother was the love of my father's life.
Presenter
Yeah.
Presenter
Is it the case that you yourself I think I'm right in saying this was in the 1980s you ended up in a a long-term relationship and had a child with somebody else who again, it was sort of if you like history
Hilary Devey
It was history repeating. My mum actually said at the time, my God, this is history repeating itself.
Presenter
Tell me what happened, then you.
Hilary Devey
Mevlet was probably about 18 months old. This is your son. This is my son. And I was sat on the sofa with Hussein one evening, just watching television. The phone rang and the lady at the other end said, Hello, are you Hilary? I said, Yes, I am Hilary. Who's that speaking? She said, I'm Hussein's wife and I want to talk to you about the five children he left behind.
Hilary Devey
What did you do? I passed him the phone, and I said, Here, darling, there's a phone call for you.
Hilary Devey
And he said, Who is it? I said, It's your wife, darling.
Presenter
And what was the look on his face?
Hilary Devey
He went white, but even after that phone call he denied it he said somebody had set him up.
Hilary Devey
When I did find out in later years and I said to him, So why all these years you've been lying?
Hilary Devey
He said because I didn't want to lose you.
Presenter
It's intriguing to me that you said, Um, darling, here's a call for you, darling, it's your wife.
Hilary Devey
Mm.
Presenter
What was going on underneath that very controlled surface?
Hilary Devey
Devastation total and utter devastation because what it meant was my whole life with him had been a tissue of lies. It was like the whole world collapsing around you.
Presenter
Let's take a pause for some music then, Hilary Devey.
Presenter
Ron, your third choice of the morning. Tell me why you've chosen this.
Hilary Devey
Franks and Arta, my way, um, was every Sunday morning we woke up as kids to this record blaring out, and that was my dad's way of he cooked breakfast for us all every Sunday morning. And it was the full English works, you know. And um
Presenter
Yeah.
Hilary Devey
I was going through a fatty stage. I didn't like tomatoes. I hated bacon. And the only eggs I'd eat would be poached with all the white cut round. And of course my dad wouldn't mess about like that. It was a fried egg or a poached egg chucked on the plate with the whites on it. So I'd pick round the whites. But the backdrop to all of this happening on a Sunday morning was Frank Sinatra. I did it my way. And I think, you know, it was so apt for my dad. It was his favourite song because everything he did, he did his way.
Speaker 3
I've lived.
Speaker 3
A life that's full
Speaker 3
I travelled each and every highway.
Speaker 3
And more.
Speaker 3
Much more than this, I did it my way.
Speaker 3
Uh
Presenter
Regret
Presenter
Frank Sinatra and My Way for memories of the way your father lived his life, Hilary de Vay, and indeed the way he cooked Sunday breakfast was really made to eat every week, like it or not. I want to take you back then to to May of nineteen sixty four. There is a knock at the door.
Hilary Devey
Uh
Speaker 3
Yeah.
Presenter
Tell me what happens.
Hilary Devey
My father had.
Hilary Devey
A relatively large business at the time and we was living in what was for them days relatively comfort.
Hilary Devey
And um some uniformed men walked through the door, handed my mother a paper which she went ashen when she read it, and they then proceeded to enter the house, you know, literally stripped the house of every pan, pot, cup, everything. Everything. Everything. Literally everything.
Hilary Devey
So they were the bailiffs and judges.
Presenter
And the other one is a very good idea.
Hilary Devey
Yes, and he was declared bankrupt.
Presenter
Was this the beginning of this sort of peripatetic lifestyle of upsticks and
Hilary Devey
Yeah, yeah.
Hilary Devey
Yeah, very much so. Because my father had to find a way. Not just had he then got to find a job, he had to find a home for us.
Presenter
Licensed trade, he started being a publican. Tell me how old you were when you first did a shift in the pub.
Presenter
Yeah.
Hilary Devey
Seven
Presenter
What were you doing?
Hilary Devey
At that stage I was washing glasses, collecting glasses, emptying ashtrays, cleaning tables.
Presenter
And you've said that you learned all the necessary skills for running a business by the time you were eleven. I did.
Hilary Devey
But by the time I was eleven my parents would take days out from the pub. I'd be left to open up the bar, close the bar, call Time, gentlemen, please, cash the till up, see that it balanced with the takings, balanced with the stock, reorder the stock, I'd then take the money to the bank.
Hilary Devey
What did they say at the bank? I was the light of their day when I trottled in with my cash bag. And your dad let you do it because he he he clearly
Presenter
Thought she's a chip off the old block, did he?
Hilary Devey
Oh, my dad, that was his favourite saying to me, you're a chip off the old block, you know.
Presenter
Yeah.
Hilary Devey
Our hills will get there. I need not worry about her. She will get there.
Presenter
Did you do the same with your own son then when he was sort of eleven or twelve? Say, Come on, muck him.
Hilary Devey
He did actually. On the Saturday afternoons he could drive a four truck when he was eleven, twelve. On Saturdays when I'd no four truck drivers on, he'd come in and help me clear the Friday night's palette.
Presenter
Yeah, you did. Yeah.
Presenter
And your your father died when you were relatively young. You were only nineteen when your father died o of stomach cancer, given given how close you were to him.
Hilary Devey
When your father died
Presenter
And given how young you were nineteen it must have affected you
Hilary Devey
Do you know it took me probably ten, fifteen years, not a day went by that I didn't think of my dad? He was such.
Hilary Devey
He was no saint, but he was a good man.
Hilary Devey
And
Hilary Devey
I loved him so much, I worshipped him.
Hilary Devey
as I did my mum.
Presenter
Let's talk about the music. What are we going to hear now? We're on your fourth choice of the morning, Hilary.
Hilary Devey
I'd like to hear in memory to my mother, Pelta singer Elkie Brooks. And why does this remind you of your mum? Because after Dad died, my mum got with my stepfather, probably the most important male role model in my son's life. But of course, because mum had been used to such a volatile relationship with Dad, she'd phone me up and she'd say, I've had a rail with him, come and get me.
Hilary Devey
So I'd end up traipsing all the way down to Hoddiston in Hertfordshire to collect her, only for to be home two days, and then taking her back. And on the way back up the motorway we used to play Pearl's a Singer and we'd both be trolleying down the motorway, singing at the top of our voices.
Presenter
How's the singer?
Presenter
And they say that she wants
Presenter
Was a winner.
Speaker 3
Yeah.
Presenter
In a cold Contest
Speaker 3
Uh
Presenter
I was a singer.
Speaker 3
Uh
Presenter
And they say that you want
Presenter
Cut a record.
Presenter
They played it for a week or so. That was Elkie Brooks and Pearl's a singer. So Hilary Devey, entrepreneurs are as original and as diverse as the businesses they set up. But what one thing they all have in common
Presenter
Is an irrepressible drive. Can you pinpoint a moment when your sort of drive was ignited and you thought, right, I'm going to do something with my life?
Hilary Devey
Yes, it was around the time I decided to establish Pallax. It was inconceivable to me that this business concept would not work, would not fly, would fail. And my motto was failure is not an option. And that was the first strap line I had on the vehicles. And everybody thought it referred to delivery service. In actual fact, it referred to myself.
Presenter
I'm wondering then but you know, you you'd worked really hard in your dad's pub, and then in school you'd pass the eleven plus, you were clearly a bright girl.
Hilary Devey
I did go to grammar school for one year. Well, two terms. And what happened? My parents just simply couldn't afford the ancillaries that went with the uniform. And I could see them kind of despairing at how they was going to get this money together. And it was me that kind of said, It doesn't matter where I go, really, does it?
Presenter
It didn't matter.
Hilary Devey
Yeah.
Presenter
Yeah.
Hilary Devey
No, not really. I I'm naturally bright. I've always had an excellent memory, even after having a stroke, and I believe all education is, and all intelligence is, is memory.
Presenter
You went to as a child around about thirteen different schools. I hated it.
Hilary Devey
I hate her and I was always kind of the new girl. I was always bullied until I thought enough's enough and then I'd turn and I'd give them what for and I'd think, No, I'm not being pushed around like this. So in every
Presenter
New classroom or or schoolyard that you walked into, you had to very quickly work out the sort of relationships between people, who was the bully, who was the important, who yeah.
Hilary Devey
And I became very good at it.
Presenter
I bet you did.
Hilary Devey
Probably stood me in fantastic stead in later life.
Presenter
Yeah.
Hilary Devey
Because I can now walk in a room.
Hilary Devey
And pick immediately.
Hilary Devey
Who I should say.
Presenter
Tell me about how that translates to when you're doing business.
Hilary Devey
Tell by their body language and their eyes whether they're going to like me, hate me, are in fear of me.
Hilary Devey
Do you care?
Presenter
Here if people like you
Hilary Devey
Not particularly.
Hilary Devey
Not really. I know that I'm a good person. I know I would never deliberately go out of my way to harm anybody, and I would deliberately go out of my way to help somebody.
Presenter
How do you think your competitors would if they were s asked to s sum up Hilary Devey in three words, what three words do you think they'd do that?
Hilary Devey
I think they've got to say I've earned the respect.
Presenter
Let's have some music. We're on your fifth of the morning. Tell me about this.
Hilary Devey
You Raised Me Up, Westlife. I had this song played at my mum's funeral and.
Hilary Devey
If you listen to the words, I think you'll understand why I love my mum, and she was my best friend and my mum, and I spoke to her every day until the day she died.
Speaker 3
Uh
Hilary Devey
Raise
Speaker 3
Me up so I can't stand on mountains You raise me
Speaker 4
Yes, you walk on story sea.
Speaker 4
I am strong when I am on your shoulders
Speaker 4
Praise be God.
Speaker 4
Uh
Presenter
To more than I can be
Presenter
That was West Life and you raised me up and it was memories for you, Henri de Veve. You say you had that played at your mother's funeral.
Hilary Devey
I feel quite choked actually because um it epitomizes what my mum did for me. And I don't think she ever got to grips. She was kind of in awe of her own daughter and what I'd achieved. And I didn't like that feeling. And I I could never manage to convey to her that I've just done it because I had to do it.
Hilary Devey
And M.
Hilary Devey
She was so proud of me, you know, she was just so proud of me.
Presenter
She said to you, Hilary, you might be very good at running a business, you're not very good at picking blokes.
Hilary Devey
Yeah.
Hilary Devey
I've got a lousy choice in man.
Hilary Devey
It's a fact, everybody knows it.
Presenter
Why is it because you're such a smart woman?
Hilary Devey
Well, it's like I said to you at the beginning, in business I can take the compassion out of a commercial decision.
Hilary Devey
But when you're in a personal relationship, it's all compassion. How if you take the compassion out, there's nothing left.
Hilary Devey
Are you optimistic? Well, you I mean you've been married three times. Well, I'd say I've been married two and a bit, actually. You know, Malcolm, my first husband, we were simply both too young. I wanted to kind of fly the nest and spread my wings and I was very career focused and Malcolm was a very parochial type of bloke who, you know, wanted to stay in Bolton and very stable and and it just wasn't where I was coming from because I'd had such a nomadic childhood. I knew that I'd always have a nomadic lifestyle.
Hilary Devey
The second marriage.
Hilary Devey
I think I was married five years, and there were some happy moments with Ed.
Hilary Devey
But he ended up having an affair with the Moroccan maid. And the third marriage he simply married me for the money and literally it lasted for the duration of the ceremony.
Presenter
Really it was that it was very short.
Hilary Devey
Yes, very short. Well, I can't honestly believe I was married, to be honest.
Presenter
Do you think if you were looking for a partner again that it would be better if you met somebody who was also well off and and
Hilary Devey
Well yes, I think it would.
Presenter
Yeah.
Presenter
Make things a bit more equal.
Hilary Devey
Yes, definitely. The only regret I've got is marrying the last guy. Um it was far too quick and my father used to say marry in haste, repent at leisure uh and I certainly did repent and um but it made me adamant that I will never marry again. I don't think there's a necessity for it.
Presenter
Are you I hope this isn't too glib because you were so close to your dad, do you think you've always sort of been looking for somebody who could measure up to him?
Hilary Devey
Yeah.
Presenter
I think
Hilary Devey
Yeah.
Presenter
And on that note we must surely go to Dolly Parton.
Hilary Devey
Yeah, good old dolly.
Presenter
Good old Dolly. Tell me about this track. Why do you love this?
Hilary Devey
I Will Always Love You reminds me of Mev's dad. We used to go into the woods and, you know, take some charcoal with us and have a barbecue in the woods, just take a tape recorder with us and sit and listen to music. And I Will Always Love You is what he always used to sing to me.
Presenter
Simple.
Hilary Devey
That's all I have.
Presenter
Uh
Presenter
Uh
Hilary Devey
And all I'm taking is me.
Hilary Devey
Oh, please do.
Hilary Devey
Cause we both know.
Presenter
Come on.
Presenter
You need but I
Speaker 3
Below waves like you are.
Presenter
Yeah.
Presenter
That was Dolly Parton, and I will always love you. Hilary Devey, wh when you were twelve, something very traumatic happened to you. You you were raped.
Presenter
Who did you tell?
Hilary Devey
I didn't tell anybody, I didn't see a need to tell anybody.
Hilary Devey
I just got on with it.
Presenter
A terrible thing to happen to anybody, but but adding to the trauma the fact that you were just twelve years old.
Hilary Devey
I think at the time, you know
Hilary Devey
Of my father known, I think.
Hilary Devey
Eda killed.
Hilary Devey
The guys had gone out, find them and killed'em, and I don't think I could have had that trauma at home.
Hilary Devey
And I was quite shy about things like that at home, I think most teenage girls are. And I just couldn't bring myself to to say anything to anybody, so I never told anybody, and it stayed hidden. And it only came out during the writing of that book.
Hilary Devey
It was almost as though it had to be.
Hilary Devey
It had to come out.
Presenter
It must have changed at the time. There must have been a difference.
Hilary Devey
I became very introverted for a while, even more shy.
Hilary Devey
Didn't date boys, I focused my attention on horses, on animals, on.
Hilary Devey
My dad's business is in helping around at home.
Presenter
People who have been sexually assaulted very often turn the
Presenter
The guilt in on themselves and they start to feel guilty. Did you
Hilary Devey
I d I did feel a couple of years after the event, I felt it was my fault. How could I have been so stupid to have put myself in that position?
Presenter
What do you think now when you look back on
Hilary Devey
Clearly, I was a young girl, I was very naive, I was unworldly wise.
Presenter
Even
Hilary Devey
So clearly I was very vulnerable, and I was taken great advantage of.
Presenter
What impact do you think it's had on you, on your spirit, on the sort of person you are?
Hilary Devey
I think it it kind of made me think nothing like that will ever happen to me again.
Hilary Devey
And I'm extremely cautious, you know, to putting myselves in vulnerable positions like that.
Presenter
It's so interesting that you've used words like shy and introverted. And you know, here you sit. You look like you could conquer the world, and if you put your mind to it, I'm pretty sure you could. How did you manage to to change the introverted girl who'd gone through this
Presenter
Terrifying experience.
Hilary Devey
Terrifying experience.
Hilary Devey
My life was very busy.
Hilary Devey
And I guess I just pushed it to the back of my subconscious.
Hilary Devey
Time for some more music then. What are we going to hear now? The next piece of music is Celine Dion My Heart Will Go On. Why have you chosen this? Simply because I'd got over the cash flow problems with Pallix and I wasn't then scrambling around to put a meal on the table and going home at Christmas with eleven pence in my pocket. And I was beginning to start to relax and chill and just enjoy my life a little bit.
Presenter
Need
Presenter
Wherever you are
Presenter
I believe that's the hardest.
Presenter
One small.
Presenter
You are membered.
Presenter
Till he bring my heart and my heart will go on.
Presenter
That's Celine Dion and my heart will go on. Let's talk a little bit, Hilary Devay, about fame. Do do you like being a a well-known face?
Presenter
I don't feel any difference, actually. You must get a lot of attention, though, I imagine.
Hilary Devey
Well, if I do, I'm perhaps half blind'cause I don't see it and I don't feel any different today than I did before Dragon's Den or whatever. It it doesn't matter. Look either like me or don't, but I'm me.
Presenter
There can't be many CEOs who who hire a comedian to impersonate them at the annual Works Do. You actually did that, haven't you?
Hilary Devey
Um I I think if you can't make fun out of yourself, then who can? It was Vicki Stone actually, and she brought the house down.
Hilary Devey
And yeah, the joke was at my expense, but so what?
Presenter
You spend so much of your life filming now. Um who runs the business while you're on the film center?
Hilary Devey
I've got I'm very lucky, very, very fortunate. I've got a board of ten directors and but for them I would not be able to pursue my media career. So they run Pallex on a day-to-day basis and indeed have even got involved in helping to advise and mentor some of the businesses that I've invested in in Dragonstone.
Presenter
And how many women are on that board along with you?
Hilary Devey
I'm ashamed to say that there's only me.
Hilary Devey
And this is not an excuse, it isn't through want of trying.
Presenter
What advice would you give to young men, young women listening to you talk today? I mean, we can hear the drama that you've been through and the hard graph that you've put in. What advice would you give to young budding entrepreneurs?
Hilary Devey
I'd say be true to yourself, be true to your business, don't chase the money, it runs away.
Hilary Devey
If you've got a concept that you think you can turn it you can bring to fruition, then be proud of that and start the business because that's your reason for doing so, not because you think you're going to make a million pounds, because it's those sort of people that don't make a million.
Presenter
You had your stroke in it was two thousand nine.
Presenter
Do you ever think, you know what, maybe it's time just to stop?
Hilary Devey
Because I I think you've got to be that sort of person to want to just stop and I've so much to do. So, you know, my brain's going twenty four seven and I think if you're made like that, do you ever stop? I don't take holidays, I just move offices to sunnier climates. Do you? You take your whole take the minute
Presenter
You take the mentality with you when you go away.
Hilary Devey
Absolutely. My phone is never off.
Presenter
Do you think you're a difficult person to live with?
Hilary Devey
I'm quite laid back.
Hilary Devey
Are you not?
Hilary Devey
I'm very in the middle of the morning.
Presenter
I don't believe that for a second.
Hilary Devey
Well, I'm meticulous. And I've become more laid back since the stroke because I can't do it. I've got a young lady that is kind of part PA, part Kerrish actually, because I can't fasten a bra'cause this arm's totally paralyzed. So she helps me.
Presenter
Right. So th this is going to be enforced relaxation on this island that I'm sending you to, Hilary? Because yes, it is. How how are you going to cope with that?
Hilary Devey
Yeah.
Hilary Devey
I think I'd have to film my Kindlo.
Presenter
Well, we'll talk about the books in a moment, but before we do, we should have the final piece of music. Tell us what we're going to hear.
Hilary Devey
The next song is The Gambler, Kenny Rogers. And when my son was a baby, the only way I could quieten him was put this music on top blast, and he'd be rocking in the back seat of his little baby chair, you know. All the way from, you know, London to Bolton, we'd be listening to the same song, The Gambler. And I used to say, Can we turn it off now, Mev, and have something else? No, mummy, turn the gambler on, mummy.
Speaker 4
On a warm summer's eve.
Speaker 4
On a train bound for nowhere
Speaker 4
Met up with a gambler.
Speaker 4
We were both too tired to sleep.
Speaker 4
So we took turns o' staring.
Speaker 4
Out the window at the darkness, Till boredom overtook us.
Speaker 4
And he began to speak. He said, son, I've made a life.
Speaker 4
Out of reading people's faces
Speaker 4
Knowing what the cards were by the way they held their eye
Presenter
That was the Gambler from Kenny Rogers. So it's time for me, Hilary, to give you the books. As you know, I'm going to give you the Bible and the complete works of Shakespeare, and you get to take along not a Kindle packed full of books, but just one book. What's it going to be?
Hilary Devey
Think would have to be Leslie Pierce.
Presenter
Mm-hmm.
Hilary Devey
And I think it would have to be never looked back.
Presenter
Right, you may have that. And you're allowed a luxury, too, something that will make life on this lonely island just a bit more bearable. What will your luxury be?
Hilary Devey
I think a cointreau and water with lots of ice. Right, well. A big glass. A little bit of cointrot topped up with cold water in it.
Presenter
Right.
Presenter
I'm going to give you an endless supply of Quantro ice and a do you like a crystal uh tumbler? Yes, I'd like. Okay, you can have all of that then as your luxury. And just one disc. If you had to save one disc from the waves, which one would it be?
Hilary Devey
It's the hard choice, um, but I think it would have to be you raised me up in memory to my mum.
Presenter
Right, you may have that. Hilary Devey, thank you very much for letting us hear your Desert Island disc.
Hilary Devey
It's been a pleasure. Thank you.
Presenter
You've been listening to a download from the BBC. You'll find more information on the Radio 4 website: bbc.co. uk slash radio four.
Presenter asks
Tell me about your mum and dad, how did they meet?
My mum had gone to Blackpool for a weekend with friends, with girl friends, and met my Dad. My Dad whisked her away to work with him in Northern Ireland. … It was only years later my mum found out that my dad was already married with four children.
Presenter asks
What was going on underneath that very controlled surface?
Devastation total and utter devastation because what it meant was my whole life with him had been a tissue of lies. It was like the whole world collapsing around you.
Presenter asks
Can you pinpoint a moment when your drive was ignited and you thought, 'I'm going to do something with my life'?
Yes, it was around the time I decided to establish Pallax. It was inconceivable to me that this business concept would not work, would not fly, would fail. And my motto was failure is not an option. And that was the first strap line I had on the vehicles. And everybody thought it referred to delivery service. In actual fact, it referred to myself.
Presenter asks
What advice would you give to young men and women listening today, who want to become entrepreneurs?
I'd say be true to yourself, be true to your business, don't chase the money, it runs away. … If you've got a concept that you think you can turn it you can bring to fruition, then be proud of that and start the business because that's your reason for doing so, not because you think you're going to make a million pounds, because it's those sort of people that don't make a million.
“I don't believe you have to be ruthless to get to the top. I think you've got to be understanding, be empathetic, and it doesn't stop you having a heart and feeling sorry for people. But if you have to deliver bad news, then I'm sorry, you've got to deliver bad news.”
“Money certainly has not brought me happiness at all. In fact, the only real time in my life I've appreciated money is when I had a stroke and I needed twenty four hour care round the clock and I could afford to pay for it. That's when I appreciated the fact that I got money. When you think about it, everything's on loan to us. We're here for a given period of time. I believe in putting as much back as I possibly can. I want to leave a legacy, and I'd like that legacy to say she gave as much as she got.”
“It's mythical, there is no glass ceiling, and a manicured fist will smash it just as easily as a male fist.”
“Devastation total and utter devastation because what it meant was my whole life with him had been a tissue of lies. It was like the whole world collapsing around you.”
“I'd say be true to yourself, be true to your business, don't chase the money, it runs away.”