Tuning in…
Tuning in…
Desert Island Discs
Presented by Sue Lawley
Led ASDA to multi-million profits and as Conservative MP & vice president works to modernize his party.
Eight records
I wanted to have something to remind me of my childhood days in Scotland, and this is something that really captures the spirit of the West Coast of Scotland.
Orfeo ed Euridice: Dance of the Blessed Spirits
London Philharmonic Orchestra, conducted by Raymond Leppard
This is a piece of flute music. I in my childhood I was made to play the flute for a period. I wasn't a great success, but this was the height of my achievement.
King's College Choir and the Academy of St Martin in the Fields, conducted by Philip Ledger
I think uh on a desert island you need a bit of bark anyway, and this is something that takes me back to my Cambridge days.
This is I guess a classic nineteen seventies sort of pop anthem, which is David Bowie and Heroes.
Michael Chance, Timothy Wilson, English Concert and Choir, conducted by Trevor Pinnock
There'll be moments stuck on my desert island where it'll be necessary to lift the spirits and um the uh next piece of music is a seriously uplifting and jolly piece, uh which is Purcell's Come Ye Sons of Art.
This is a record for those lighter and dreamier moments on the desert island. It is Take My Breath Away by Berlin.
The Rime of the Ancient Mariner
the next record is a really uh stunning uh piece of uh reading by Richard Burton uh of the Rhyme of the Ancient Mariner by Samuel Taylor Coleridge.
RequiemFavourite
Choir of St John's College, Cambridge and the English Chamber Orchestra, conducted by George Guest
The Mozart Requiem, which probably of all the works I have chosen best expresses to me the depths of the human spirit and to some extent the melancholy of human life.
The keepsakes
The book
Izaak Walton
I thought about having Gibbons decline and fall, but then I guess a lot of people have that um So I thought the most useful thing would be to the Take the Complete Angler by Isaac Walton.
The luxury
My first reaction was to have a fishing rod to go with a complete angler, but then that's not really a luxury, that would be a utility. Uh so instead I'd have something that I'd really want, uh which would be a jar of Marmite.
In conversation
Presenter asks
How dismayed were you by what you found inside Tory Central Office? Was it far worse than you viewed from the outside?
Well, it's not just a question of central office, it's a question of the whole Conservative Party. Now I think the effect of… the catastrophic defeat on may first was to lay bare the fact that our organization as Conservatives has been in decline for some twenty years.
Presenter asks
How do you have a meeting if you can't sit down?
Well we haven't abolished chairs altogether, but one of the things I believe is that a working office should be a place where people can create all sorts of moods.… we also have what I call a standing room, which is a room where we had used to have a perfectly ordinary table and chairs. I noticed that when we had the meetings a lot of people were leaning back and dozing off and it was inefficient.… if people are standing up, they find it hard to doze off.
The recording
Timestamps play the recording from that turn
Speaker 3
Hello, I'm Kirsty Young, and this is a podcast from the Desert Island Discs archive. For rights reasons, we've had to shorten the music.
Speaker 3
The programme was originally broadcast in nineteen ninety eight and the presenter was Sue Lawley.
Presenter
My Castaway this week is a business man turned politician. A text book education, public school, Cambridge, and Harvard Business School, combined with individualistic vision he led a dying grocery chain to multi million pound profits have made him an object lesson in the successful side of modern Britain.
Presenter
What he learned on the High Street, informality, team work, and appealing to young people and women he's now carrying into politics. As the Conservative MP for Tunbridge Wells and a Vice President of his party, he's determined to see it modernized and streamlined.
Presenter
Whenever you go into a new organization, he says, things are usually worse on the inside than on the outside. He is the now non executive chairman of ASDA, Archie Norman.
Presenter
How dismayed were you, then, Archie, by what you found inside Tory Central Office? Was it far worse than you viewed from the outside?
Archie Norman MP
Well, it's not just a question of central office, it's a question of the whole Conservative Party. Now I think the effect of m the catastrophic defeat on may first was to lay bare the fact that our organization as Conservatives has been in decline for some twenty years.
Presenter
It's amazing that that should have been going on when when the Labour Party was streamlining its its its set up.
Archie Norman MP
Well, of course, the Conservative Party, in a sense, has been extremely successful. We've we won successive elections extremely handsomely, and as a result, I suspect the leadership paid less attention to the grassroots and to the organization than we should have done.
Presenter
So complacency set in.
Archie Norman MP
Complacency set in. And Conservatives are naturally often sceptical about change and sceptical about modern ideas. And as a consequence, there isn't that natural process of continuously re-engineering and redeveloping ourselves that might have taken place in other institutions.
Presenter
So how sceptical have they been by the kinds of changes that you've tried to institute? I mean, wear your own clothes today, for example.
Archie Norman MP
Well, I haven't uh tried to introduce uh ASDA into the Conservative Party because every organization is different and I believe the first thing to do with a a new organization is to cut with the grain, to understand the heart of it and to create something which expresses that spirit. And the spirit of the Conservative Party is different, obviously, from that of a business.
Presenter
But it must have been your idea that they should wear pullovers in Eastbourne to have a bonding weekend.
Archie Norman MP
Well, William Hague organised the bonding weekend, and of course it was, as you say, a great fashion show, probably the best collection of woolly jumpers and brown corduroy trousers Britain has seen for years. But part of the idea is the same, isn't it? Which is you have to start in a failing organisation by bringing people together to feel that they want to be part of a team, that they want to work together to break down the barriers between people. But that's exactly what you did in the supermarket, isn't it? The importance of woolly jumpers and so on is not what people look like. It's that it takes away the suited, the titles, the status things that get between people and act as barriers to communication.
Presenter
But that's not exactly what you did in the supermarket, isn't it?
Presenter
What about Bin Bag Monday, where everybody put all the rubbish off their desks in a bin bag and tried to sort of kick be more efficient?
Archie Norman MP
One of the ideas we developed at Asda was that because we have open plan offices, if you have everything open, you can't leave everything looking a tip. And that means that you have to have a clean desk policy. And from time to time, all organisations need a bit of a spring clean. So we introduced the idea that every now and then we'd have a black bag Friday and people will come in in their jeans, be issued with a black sack on the way in, fill it with all the garbage and detritus that develops in any office over time and put in the basement of the building where we have a big skip to fill up and take away. And it's a bit of fun, a bit of excitement, it means you have a better working environment.
Presenter
And would the Tories benefit from that too?
Archie Norman MP
I don't want to upset any of my colleagues in Central Office, but I suspect there is scope for a clear out of a certain amount of surplus paper in the building as well. That's true in every organization.
Presenter
But the truth is you don't even have an office in Central Office, do you?
Archie Norman MP
How can you be
Presenter
How can you be a vice chairman of the party and not have an office in the place?
Archie Norman MP
Well, contrary to popular opinion, I'm not actually responsible at all for central office. That is run by the chairman and deputy chairman. My responsibility is a humble one, which is to prepare the plans for reform of the whole party. And therefore, I have an office round the corner so that when ordinary members come to discuss reform, they feel that they're discussing it outside the context of central office. This isn't central office's reforms. It's the members' reforms.
Presenter
And you don't mind being once removed from central office by the sound of it.
Archie Norman MP
I think it's important that people see me as once removed from Central Office. Central Office is, after all, the servant of the party. It's not, at the end of the day, the party itself.
Presenter
Tell me about your first record.
Archie Norman MP
My first record is The Flower of Scotland, played by the Campbellton Pipe Band. I wanted to have something to remind me of my childhood days in Scotland, and this is something that really captures the spirit of the West Coast of Scotland.
Presenter
Flower of Scotland, played by the Campbelltown Pipe Band. You were responsible, Archie Norman, for really a cultural revolution at Asda. Apart from open plan offices and Christian names all round, you abolished company cars and chairs in meeting rooms, in conference rooms. How did that work?
Presenter
How do you have a meeting if you can't sit down?
Archie Norman MP
Okay, this
Archie Norman MP
Well we haven't abolished chairs altogether, but one of the things I believe is that a working office should be a place where people can create all sorts of moods. There has to be times to be creative, times to be dynamic, times to be argumentative. And so you want to have an open plan office environment where everybody can talk and communicate, but different sorts of meeting rooms. We have meeting rooms at Asda where people can sit down and lounge around.
Presenter
There are two.
Archie Norman MP
We have music playing in some meeting rooms and we have music playing in some office areas. But we also have what I call a standing room, which is a room where we had used to have a perfectly ordinary table and chairs. I noticed that when we had the meetings a lot of people were leaning back and dozing off and it was inefficient. So we had the local carpenter in and we got him to put a couple of feet on the legs of each of this table and it is now the standing room. And if you want a short snappy meeting with a quick argument and debate and a decision, that's the place to have it, because I have noticed that if people are standing up, they find it hard to doze off.
Presenter
But you as Chief Executive didn't have your own office.
Archie Norman MP
Uh nobody in Asda has their own office.
Presenter
But what happened if you wanted to make a confidential phone call, if you want to have a discussion about a merger with Safeway or something?
Archie Norman MP
There's not a lot that goes on and should go on in an organization like Asda, which is confidential because we work as a team.
Presenter
There must be some.
Speaker 2
Uh
Archie Norman MP
And generally speaking, I believe in sharing ideas and everybody can see the chief executive or the chairman working alongside the colleagues in the same way.
Presenter
What happens if you just want some peace and quiet away from this music playing or whatever and away from all the hubbub of people around you?
Archie Norman MP
Well, we're not uh high on peace and quiet, we believe the organization should be fizzing with excitement.
Archie Norman MP
And I am the sort of person I like sitting in my office and shouting across the room to people.
Presenter
You haven't got enough people
Archie Norman MP
No quiet sitting in in my table and being able to sh when I say my office, I regard the ASDA it's like sitting in the ASDA office and being able to shout across the room. And my colleagues work that way. And I believe if you want peace and quiet, you can either, of course, go into a meeting room or, better still, go home.
Presenter
It's quite Orwellian, though, isn't it? That everybody can see everybody else at the same time. There's this sort of.
Presenter
Kind of equality, and yet is there.
Archie Norman MP
Well, i i in organizations like ours, uh the purpose isn't to create
Archie Norman MP
Uniformity. The purpose is to create character and personality and to encourage people to express themselves as they would do at home.
Archie Norman MP
You see, it in essence we're trying to create a service based organization, one in which everybody feels that they want to be part of it, they want to identify with it, they feel comfortable being at work, and they want to express themselves. We believe service comes from the heart.
Presenter
But there isn't true equality, is there? Because at the end of the day you have the right to hire and fire people, and indeed when you first went in there I think you made thousands of people redundant.
Archie Norman MP
That's right. And the early days were tough days. They were dark days for Asda. And it's important to remember we're a success today. We weren't a success then. But it's not that we believe in complete equality. Obviously, people are paid differently according to the market requirements. People have to make decisions. We are a decision-making company. I'd like to think the business can turn on a sixpence when we have to, and every one of 75,000 colleagues will then work differently. But we do believe in single status. In other words, nobody is more important than anybody else. Everybody's view is to be respected. That's why, for instance, we run the biggest and the most successful suggestion scheme in Britain.
Presenter
Yeah.
Presenter
This is the Tell Archie suggestion scheme, which they can write you, and you write back.
Archie Norman MP
Yeah
Archie Norman MP
The idea is uh simply that uh everybody in every organization I'm sure it's true in the B B C has frustrations and has ideas, and uh we respect those ideas.
Presenter
But the bottom line is, they may call you by your Christian name, they may get handwritten replies from you to their suggestions, but you still have the right to sack em if that's what you decide to do.
Archie Norman MP
We are a business. We are competing in the marketplace. The success and the future of colleagues in the business and shareholders depends on our commercial success. We are a decision-making organization. There is command and control. That's true. All successful organizations have to be able to move fast today and move forward. And I do believe in leadership. And single status does not mean you don't have leadership. It doesn't mean you don't have decision making.
Presenter
Record number two.
Archie Norman MP
My second record is Dance the Blessed Spirits. This is a piece of flute music. I in my childhood I was made to play the flute for a period. I wasn't a great success, but this was the height of my achievement. I'm afraid my flute playing doesn't sound quite like this.
Presenter
Part of the Dance of the Blessed Spirits from Glux Orfeo ed Uridice, with the London Philharmonic, conducted by Raymond Lepard. You were made to play the flute by your mother, I think.
Archie Norman MP
I assiduously played the flute for 10 years and I think one of the things that I've
Presenter
And you performed even when you were terrified.
Archie Norman MP
One of the most terrifying moments in fact the most terrifying moment of my life was probably appearing in the school concert at prep school.
Archie Norman MP
and stepping out on the stage in the bright lights and playing a handled flute sonata in front of uh four hundred people.
Presenter
But your mother was proud of you.
Archie Norman MP
I just wanted to get to the end and get off stage.
Presenter
What about academically? Were you any good at all at school?
Archie Norman MP
Uh no, uh the most important thing uh for me at school was football. In many ways I found myself in football because uh that was what I was good at.
Archie Norman MP
At the age of about fifteen I started uh studying economics, uh which again was my subject. There was an absolutely inspired economics teacher uh called Graham Jones, who is now the headmaster of Repton, who picked me up academically and made me into a success. I don't think previously I'd ever uh gone through school with any real uh appetite for academic work uh before I started studying economics.
Presenter
And you went from Charterhouse to Cambridge, as your father had done before you. Um but, academically speaking, it doesn't sound as if Cambridge did very much for you. You said I I could have passed the day I arrived.
Archie Norman MP
Well, this is true. I think I mean I I did the economics tripos and I'd actually studied economics at the University of Minnesota as well. The Cambridge course was an easy one. I think one of the problems with Cambridge teaching in those days is that there wasn't a lot of teaching. There was of course the tutorial system and some of the tutors were very good, but a lot of the lectures were a waste of time. And most of my Cambridge period was spent doing things other than economics.
Presenter
Like what, politics?
Archie Norman MP
What polit
Archie Norman MP
Uh there was a certain amount of uh playing politics at Cambridge. I was chairman of the Conservative Association, um and uh those were the great days of uh
Archie Norman MP
ideological clash of ideas in student politics. The left was the true left, um quasi communist, true socialists, and the right uh were moderate conservatives.
Presenter
Record number three.
Archie Norman MP
My third record is um a Cambridge record. It's the Christmas Oratorio. I I think uh on a desert island you need a bit of bark anyway, and this is something that takes me back to my Cambridge days.
Presenter
The opening of Bach's Christmas Oratorio with the King's College Choir and the Academy of Saint Martin in the Fields conducted by Philip Ledger.
Presenter
If um if Cambridge doesn't get the Archie Norman academic seal of approval, Harvard certainly does. One of the greatest educational establishments in the world, you've declared. Why, how does it do it?
Archie Norman MP
Harvard Business School is truly unique. It is a teaching institution first and foremost. The object of Harvard Business School is to create good business managers, and that's what it sets out to do.
Presenter
So what happens when you when you get there? Did you just get thrown in at the deep end?
Archie Norman MP
There's a great moment on the first day when you everybody arrives and lounges around in the bar and so on and it of course comes dawns on you that you have to go and register and you go along and register and fill out all the forms and when you fill out the forms you told to go and collect your case studies and you find yourself given about two and a half feet of case studies which are your work for the next year.
Presenter
What dossiers on people?
Archie Norman MP
case situations where that managers have found themselves in previously. And you take these back to your room and sit down and think, well, that's it, until you look at the top copy and it says you ought to do three of these by tomorrow morning, and each one is going to take two hours to read and study.
Presenter
So you get into the classroom and the lecturer will say, Right, what do you think of that case? And you've got to be on top of it.
Archie Norman MP
There were very few in my day at Harvard there were very few lectures and virtually no books. Every class, three classes a day, was a case study led by a professor who would come into the room and all these rooms are octagonal boxes, windowless boxes, theatre style, with the students arranged round the outside and the professor would come in, look around the room and he'd look you in the eye and say, Archie Norman, I'd like you to start the case today. Tell us what you would do. What happened to my stomach at this point? And 50% of your marks or ratings on the course derived from class participation, so what you said really mattered.
Presenter
What happened to your stomach at this point?
Presenter
You could get thrown out, could you, if you didn't perform well.
Archie Norman MP
You could get
Archie Norman MP
The principle that the business school worked on then was that every year 5% of the students would fail the course. So over the course period of the two years, 10% would fail. And the effect if you have a course like that where 15% are going to get honours and 5% are going to fail each year, the effect is that the bottom 30 to 40% believe they're going to fail and spend the year in a state of stressed panic. And of course the top 30 or 40% think they're going to get honours and spend the whole time striving to succeed. So it creates that sort of pressure cooker atmosphere which is quite unique and a lot of people find very difficult.
Presenter
But you decided you were going to be a success, did you?
Archie Norman MP
I enjoyed it hugely. I I think that if you come from uh a Cambridge type of background and if you're somebody like me who
Archie Norman MP
quite enjoys business problems and problem solving and enjoys the classroom atmosphere, then it's uh just two years of tremendous fun.
Presenter
Record number four.
Archie Norman MP
This is I guess a classic nineteen seventies sort of pop anthem, which is David Bowie and Heroes.
Archie Norman MP
Just for one day.
Speaker 2
Uh
Speaker 2
Uh
Archie Norman MP
I drink all the time.
Archie Norman MP
Cause we love the earth.
Speaker 3
That is a
Presenter
David Bowie and Heroes. So you were twenty five, Archie, fresh out of Harvard, nineteen seventy nine, straight into a job with McKinsey, the corporate strategist.
Presenter
Here again we've got an organization with its own culture, its own theology almost, I think, Mackenzie. Can you define what that is for me?
Archie Norman MP
Yes, McKinsey was a very in some ways a very introverted institution, one where people worked on confidential assignments that th they were only in a position to discuss with their own colleagues, that had its own system, its own system of promotion, and it's very much its own ethos, and I believe still does today.
Presenter
So you can't talk about your work outside, so it's
Archie Norman MP
Absolutely. There's no discussion of client work outside. In fact, as a general rule, consultants in McKinsey won't say who they're working for, who their clients are. And the consequence of that is that all the workplace discussion takes place inside the institution, which adds to that sense of both
Presenter
So the node is
Archie Norman MP
Doing something valuable and something special, but also that sense of being together.
Presenter
Hm. It's said that you can spot a Mackenzie man, or indeed woman, at at ten paces, is that right?
Archie Norman MP
I believe there was a time uh in the late sixties when McKinsey men were all meant to wear wear white shirts and hats. By the time I arrived would have abandoned the hat bit.
Presenter
But you can still spot'em.
Archie Norman MP
There's a McKinsey style, but I think the most important thing about McKinsey for me was and still is this sense of professional service that from the day you arrived it was drummed into you that your interests were subordinate to the client's interests, that you were there to serve the client and to develop solutions that would make the client more successful.
Presenter
What about if he was the problem himself? What about if he was insisting on the wrong ideas, the wrong strategy for the company? What about if he was unpopular himself?
Archie Norman MP
Well, many chief executives and business leaders are unpopular. I mean, business isn't a popularity contest. But would you tell him to go if the right analyst?
Presenter
But would you tell him to go if he analyzed that he was the problem?
Archie Norman MP
The the right uh the the the the the servant prin the service professional service principal means that uh if he is the problem and you're having to work for him, the right thing is to stop working.
Archie Norman MP
And to say we can't help you any more.
Presenter
Hm. You were made a partner after five years. It's a pretty tough environment, I gather. I mean, it presumably if you're not made a partner, you're out. I mean, you're either m made up or
Archie Norman MP
Mm-hmm.
Archie Norman MP
Uh
Presenter
Uh
Archie Norman MP
The principal who is up or out. I mean there's a simple point that in a consulting firm you can't afford to have everybody promoted because then the firm becomes extremely expensive.
Presenter
Yeah.
Archie Norman MP
You have to pay your partners more. So the system that McKinsey worked to was that if uh after between five and eight or years or so you didn't become a partner, then you left the firm. And I guess approximately six out of seven uh joiners, consultants, never made it to partner, so they left.
Presenter
In fact, you recruited, I think, William Hague when you were at McKinsey, didn't you? And now he's recruited you. Well, I'm not sure why.
Archie Norman MP
Well, I'm not sure why recruited him. The the funny thing is that um I I believe it I did interview William, uh but he remembers a great deal more about the interview than I did. I don't think it was a very long one, and I don't think we had to pause for a lot of thought before deciding to offer him the job.
Presenter
Next piece of music.
Archie Norman MP
There'll be moments stuck on my desert island where it'll be necessary to lift the spirits and um the uh next piece of music is a seriously uplifting and jolly piece, uh which is Purcell's Come Ye Sons of Art.
Speaker 3
Come away, come to come, be sound of welcome, come away to know your voices and catch the letter to celebrate, who celebrate this song. To all your voices and introduce way, To celebrate, who celebrate this triumphant day, To celebrate, who celebrate this triumphant day.
Presenter
Michael Chance and Timothy Wilson with the English Concert and Choir singing Purcell's Come Ye Sons of Art Away, conducted by Trevor Pinnock.
Presenter
You left McKinsey in'eighty six to become finance director of Woolworths, Archie. You were still only thirty two. Was that move about money? I mean, you're presumably more likely to m make money in big business than you are as a corporate strategist.
Archie Norman MP
Uh no, I earned less um in my first year at uh Woolworth Holdings than I did at McKinsey.
Presenter
Yeah, but you'd have got share options and things, wouldn't you?
Archie Norman MP
Oh yes, but share options are only worth something if the company does. Well, the no, in fact, what happened there was that Woolworth, one of my major clients, I'd worked with Geoff Malkay, now Sir Geoffrey Malkay, who was then the chief executive. And we were just on the brink of the turnaround of the Woolworth business, which was in pretty terrible shape when we started. There came one day a bid from Dixon's. And this was a hostile bid, which was high drama in the corporate world. And Jeff asked me if I would stay to help organise the defence of the bid, which I did. And I dropped everything to do that and worked on nothing else for the 90-day period, night and day. And it turned out to be the largest ever successful takeover defence in Britain at the time. Nobody expected us to survive, but we did. At the end of that, Jeff said to me, Well, you can't leave now. And I said, Well, if I'm going to stay here, I'll need a job. And he said, Well, you can be finance director. And there were three directors then who ran Woolworth Holdings and created what then became Kingfisher in the years to follow.
Presenter
But is there then greater bars to doing it as opposed to analysing it?
Presenter
Yeah.
Archie Norman MP
Oh yes, I think you grow out of consulting or at least I grew out of consulting.
Presenter
Oh yeah.
Archie Norman MP
You've got to remember as a consultant.
Archie Norman MP
As involved as you are and as close as an advisor as you may be, there's always another meeting after you've left, and that's when the decision's taken.
Presenter
And after five years there at, as you say, what became Kingfisher, you became the youngest chief executive of a FTSE one hundred company when you went to Astor in'ninety one. But all the time, as I understand it, your name was on a list at Central Office as as a as an approved Tory candidate. Is that right?
Archie Norman MP
Oh, I think I must have been the idlest member of the candidates Conservative candidates list for at least fifteen years. And every two or three years somebody would get in touch with me from central office and I'd go in there for an interview with yet another vice-chairman of candidates who would look at me rather sorrowfully and say, You haven't done very much for the Conservative Party, have you? And I said would explain I said, No, well I'm afraid I've got a business to run.
Presenter
More music.
Archie Norman MP
This is a record for those lighter and dreamier moments on the desert island. It is Take My Breath Away by Berlin.
Speaker 3
Watch it in slow motion as you turn around and say
Speaker 3
Take my favourite
Speaker 3
Take my friend now.
Presenter
Berlin and Take My Breath Away.
Presenter
It was appalling timing, Archie Norman, to decide to stand as a Tory MP just at the point when the party was destined to go into the wilderness. Or was that part of the attraction?
Archie Norman MP
For for me that was uh not a problem. I I I mean uh I've gone into public life in order to make a contribution and uh in many ways it's easier for me to make a contribution now than perhaps it would have done if we had uh won the last uh general election.
Presenter
Well but the the field is more open, it's easier to make some kind of success out of there
Archie Norman MP
Well, there are rather fewer of us to do the work, and there's the same amount of work to hand around. But also.
Presenter
Yeah.
Archie Norman MP
I do believe in organisations and in changing organisations. I believe that is my experience and that's where I can make a difference. And it just happened that once William had been elected leader, he asked me to be vice chairman of the party responsible for the reform programme. And that that in a sense is the contribution I can make right.
Presenter
But it's a
Presenter
But it's a long uphill struggle, and in the meantime, for the moment anyway, you're still a backbencher. You know, you a man who's used to being the boss, who's had a staff of seventy five thousand people. You know, there must be moments of deep frustration, not to mention complete boredom.
Archie Norman MP
Well one of the sort of mantras you get from other politicians, they they will say to me, You ought to understand this isn't like business, you know. And I think that people in politics imagine that businesses today are still places where you put your feet up on the boardroom table and smoke a cigar and issue orders higher and far people.
Presenter
Well, no, but they're places where you like power.
Archie Norman MP
They saw you like
Archie Norman MP
It's not like that. Most businesses now your power only derives from the effectiveness of your people and their morale and motivation. And the role of successful business leaders is to organize and communicate to people so that they feel good about all marching in the same direction.
Presenter
But at least you have the power to do that, is decide this is what we're going to communicate today. You don't have that now. I mean, that that's the point, isn't it? You must get bored. You must get frustrated. I can't believe you don't.
Archie Norman MP
Well, I don't get s frustrated now because I'm kind of doing a nine-day week. I've got uh the reform programme, which will hopefully we could be completed shortly. I have my uh constituency in Tunbridge Wells, then I also have the chairmanship of Asda. I'm also on the board of Railtrack, so uh I've got a nine-day week, I don't have time to be bored.
Presenter
But next stop front bench shadow front bench, surely.
Archie Norman MP
I would like to be able to spend some time developing my political agenda and contributing to the clash of ideas that has to be part of the the regeneration of conservative thinking for the twenty first century.
Presenter
And which job might you have your eye on? Something financial? Shadow job?
Archie Norman MP
No, I don't I'm not I'm not in that sense a political specialist. I don't and I don't believe that that that's the right approach anyway. I'm here to help and if there's an opportunity.
Presenter
I hope so. All politicians are here to help. But if you want to be on the front bench, the the shadow front bench, you've got to have a job. I mean, which job do you fancy?
Archie Norman MP
Well, I I think all this discussion is pretty academic at the moment. My purpose of reforming the Conservative Party in the first place is somebody wants to offer me a job afterwards, that's fine. If they don't, that's fine too. I'm very, very content to continue with as I'd originally planned to do before I started on this with my constituency and my connections in business.
Presenter
Somebody wants to be able to do it.
Presenter
Next record.
Archie Norman MP
Uh the next record is a really uh stunning uh piece of uh reading by Richard Burton uh of the Rhyme of the Ancient Mariner by Samuel Taylor Coleridge.
Speaker 2
breeze blew, the white foam flew, The furrow followed free We were the first that ever burst Into that silent sea. Down dropped the breeze, the sails dropped down,'Twas sad as sad could be.
Speaker 2
And we did speak only to break The silence of the sea.
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All in a hot and copper sky The bloody sun at noon, Right up above the mast did stand, No bigger than the moon. Day after day, day after day, We stuck nor breath nor motion, As idle as a painted ship Upon a painted ocean.
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Water
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Water everywhere and all the boards did shrink
Speaker 2
Water, water everywhere, Nor any drop to drink The very deep did rot, O Christ, that ever this should be Yea, slimy things did crawl with legs Upon the slimy sea.
Presenter
Richard Burton, reading part of The Rhyme of the Ancient Mariner by Samuel Taylor Coleridge. How do you think you'll manage Archie Norman on this desert island?
Presenter
No shelter, no food, no company. What would
Presenter
What would a Mackenzie man do about this problem?
Archie Norman MP
Oh, I don't know about a McKinsey man. I think the McKinsey Man is lost without slides and a projector to make a presentation with, but um I'd be very content. I you know, I the happiest and most tranquil days of my life are probably spent on in Scotland, on the island where my father's family used to farm and uh where I have a small farm now.
Archie Norman MP
I'm a very self-contained person. I'm quite content. I'd be quite content to be alone. I think I'd manage reasonably well without a bed to make and housekeeping to do.
Presenter
What do you think you'd miss most? Your family, obviously, apart, your wife and your daughter apart. What would you miss?
Archie Norman MP
Well, I think I'd miss no, no, no, I don't know. I'm a sort of person who likes to have a few boulders to fling around, and I'd miss the organizations to change and the people to lead and the things to make happen.
Presenter
The suggestion box.
Presenter
Wha what about escape? Oh, you know, with no guarantees that you could make it, would you would you take the gamble?
Archie Norman MP
Oh, I think I I would take the gamble if there was an opportunity. But at the same time I've always been content in what I do, and I would be able to make life work on this desert island.
Presenter
Last record.
Archie Norman MP
My final record is um
Archie Norman MP
The Mozart Requiem, which probably of all the works I have chosen best expresses to me the depths of the human spirit and to some extent the melancholy of human life.
Presenter
Part of the opening of Mozart's Requiem with the choir of Saint John's College, Cambridge, and the English Chamber Orchestra conducted by George Guest. If you could only take one of those eight records, Archie Norman, which one do you think you'd take?
Archie Norman MP
Oh, I take the uh Mozart Requiem.
Presenter
And your book as well as the Bible and Shakespeare.
Archie Norman MP
Well, I thought about this and um I thought about having Gibbons decline and fall, but then I guess a lot of people have that um
Archie Norman MP
So I thought the most useful thing would be to the Take the Complete Angler by Isaac Walton.
Presenter
And what about your luxury?
Archie Norman MP
My first reaction was to have a fishing rod to go with a complete angler, but then that's not really a luxury, that would be a utility. Uh so instead I'd have something that I'd really want, uh which would be a jar of Marmite.
Presenter
Archie Norman, thank you very much indeed for letting us hear your desert island discs.
Speaker 3
You've been listening to a podcast from the Desert Island Discs Archive. For more podcasts, please visit bbc.co.uk slash radio four.
Presenter asks
What happens if you just want some peace and quiet away from this music playing or whatever and away from all the hubbub of people around you?
Well, we're not uh high on peace and quiet, we believe the organization should be fizzing with excitement.… I believe if you want peace and quiet, you can either, of course, go into a meeting room or, better still, go home.
Presenter asks
What about academically? Were you any good at all at school?
Uh no, uh the most important thing uh for me at school was football.… At the age of about fifteen I started uh studying economics, uh which again was my subject. There was an absolutely inspired economics teacher… who picked me up academically and made me into a success. I don't think previously I'd ever uh gone through school with any real uh appetite for academic work
Presenter asks
Can you define what that [McKinsey culture] is for me?
Yes, McKinsey was a very in some ways a very introverted institution, one where people worked on confidential assignments that th they were only in a position to discuss with their own colleagues, that had its own system, its own system of promotion, and it's very much its own ethos
Presenter asks
Was that move [to Woolworths] about money?
Uh no, I earned less um in my first year at uh Woolworth Holdings than I did at McKinsey.… Woolworth, one of my major clients, I'd worked with Geoff Malkay… And we were just on the brink of the turnaround of the Woolworth business… There came one day a bid from Dixon's.… Jeff asked me if I would stay to help organise the defence of the bid, which I did.… At the end of that, Jeff said to me, Well, you can't leave now. And I said, Well, if I'm going to stay here, I'll need a job. And he said, Well, you can be finance director.
“the spirit of the Conservative Party is different, obviously, from that of a business.”
“The importance of woolly jumpers and so on is not what people look like. It's that it takes away the suited, the titles, the status things that get between people and act as barriers to communication.”
“We are a business. We are competing in the marketplace. The success and the future of colleagues in the business and shareholders depends on our commercial success. We are a decision-making organization. There is command and control. That's true. All successful organizations have to be able to move fast today and move forward. And I do believe in leadership. And single status does not mean you don't have leadership.”
“I'm a very self-contained person. I'm quite content. I'd be quite content to be alone. I think I'd manage reasonably well without a bed to make and housekeeping to do.”